Refund Policy
Refund Eligibility
- Damaged or Defective Products: If the product you received is damaged or defective, please contact us within [number of days] days of receiving the item. We will arrange for a replacement or refund, as per your preference.
Incorrect Product Delivered: In the event that you receive the wrong product, please notify us immediately. We will either replace the item with the correct one or issue a refund.
Non-Delivery of Products: If you do not receive your ordered product within the specified delivery time, please get in touch with us. We will investigate the matter and offer a refund if deemed necessary.
Refund Process
Contact our customer support team via email at [email address] or through our contact form on the website.
Provide details regarding your order, including the order number, product name, and the reason for requesting a refund.
Our team will review your request and respond to you within [number of business days] business days.
If your refund request is approved, we will process the refund within [number of days] days. The refund will be issued via the original method of payment.
Non-Refundable Items
- Downloadable software products
- Gift cards
Contact Us
If you have any questions regarding our refund policy or need assistance with a refund request, please don’t hesitate to contact us.
Email: [email address]
Address: [Your address, including city and state], Haldwani, Uttarakhand, India